Archive for February, 2007

Feb
2007
27

VNPT’s (NON) customer service

The Vietnamese telephone company [VNPT] has a “customer service” department which Mai and I visited yesterday and I delivered a written complaint.
Their employee, who supposedly spoke English, had attended an English class fifteen years ago with Mai when she worked for the post office. Mai had to translate because his understanding of [...]

Feb
2007
27

Wow — I have access!

WOW! For the first time in six weeks, I’ve been able to access the website!
I emailed GoDaddy.com who hosts the website last month and got “farted” off by some (probably off-shore) tech support personnel. They told me they couldn’t do anything for me. Of course, it was useless talking to [...]